What's the timeline?
That’s the million dollar question, isn’t it? I have now done 2 projects with the workshop team who is producing these dice, and they are efficient and have great communication. Their general timeline is about 3 months, but I’m giving a VERY generous estimate of 1 year because you just never know with these things, and I’d rather fulfil early than late!
That should put fulfilment no later than February, 2025. Ideally, it’ll be much sooner, but this is the furthest goal post.
Last updated: January 08, 2024 14:50
Where will rewards be shipping from?
Nearly all rewards will ship from my studio in Ontario, Canada.
At this time we are expecting the handmade hex trays to ship from Naturally Nerdy HQ in the USA to keep shipping costs as low as possible for everyone.
Last updated: January 08, 2024 14:50
Are these dice balanced?
Yes. The UV-activated inclusions are made with resin, as are the rest of the dice themselves. The other inclusions are so light as to make virtually no difference to the overall balance of the dice. They’re perfectly suitable to play at any gaming table!
Last updated: January 08, 2024 14:50
What if I want both the online one-shot AND a handmade hex dice tray?
If you’d like both of these great rewards, there are a few options for you.
1- you can back the campaign using 2 different Backerkit accounts. This way is simplest for me and also gets you double the stretch goal rewards/early bird bonuses (if you’re backing in the first 48 hours of the campaign).
2- if you don’t want to set up and manage 2 different Backerkit accounts (I get it, I do!) but you’d like both rewards, please send me an email to [email protected]. I will set up something custom to make it happen.
I don’t expect that many people will want this combo, but if it does come up a bunch I will make campaign-wide adjustments to account for that.
Last updated: January 08, 2024 14:45
Do they glow in the dark?
Nope! They only glow under UV light. I’ve had them glow a bit under bright sunlight, too, which was unexpected but very cool!
Last updated: January 08, 2024 14:46
What about UV light? Is it safe?
Generally speaking most commercially available UV lights are going to be UV-A and the vast majority emit much less UV light than being outside on a sunny day. Both the flashlight and the strip LEDs in the tray are UV-A lights. The flashlights are 365nm wavelength and the trays are approximately 400nm wavelength. If you’re interested in finding out more, there is lots of information on it here: https://www.waveformlighting.com/tech/everything-you-need-to-know-about-uv-flashlights
Last updated: January 09, 2024 11:59
How do I reach you with a question?
If you have a question that isn’t answered in the campaign details or FAQ, you can reach out to me by email at [email protected].
Last updated: January 08, 2024 14:48
When will my rewards ship?
As I talked about during the campaign, I will be aiming for summer 2024 to ship all rewards, but as production can be a little bit unpredictable, I’ve given February 2025 as a final sort of “worst case scenario” estimate.
Last updated: February 12, 2024 11:34
Why isn't shipping being charged now?
I will be collecting shipping separately from pledge manager funds so that I can collect a more accurate amount, taking into account the rate that shipping prices can change. You’ll receive an email when it gets closer to fulfilment time, asking you to complete your pledge by paying for shipping.
Last updated: February 12, 2024 11:35
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
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When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.